How to Create a Volunteer Recruitment Marketplace and Discover New Recruitment Avenues

Maria McEvoy

As a volunteer manager, I’ve often been asked if I can stroll out to my mythical Volunteer Orchard and pluck a fully trained, inducted, and experienced volunteer from one of its lush trees. Sadly, more often than not, there’s no fruit to harvest.

Recruitment can be a daunting task for volunteer managers. We spend countless hours brainstorming potential ways to find willing candidates, and it can be exhausting. To tackle this challenge, I introduced a concept to my team: the Volunteer Recruitment Marketplace.

Creating Your Marketplace

Once a quarter, gather your recruiters for a brainstorming session to explore all possible avenues for recruitment. These can range from general ideas, like “local businesses,” to specific opportunities, such as identifying a particular business and its key point of contact.

Document all the ideas generated during these sessions. This record becomes a resource you and your team can revisit whenever inspiration is needed. It’s also a valuable tool for onboarding new volunteer managers or recruiters who may be entering this field for the first time.

For example, a virtual marketplace might look like a shared document or spreadsheet, but you could also use a physical approach, like post-it notes on an office wall.

*Full description of example marketplace infographic at bottom of article

Maintaining and Tracking the Marketplace

While the Marketplace is a great starting point for ideas, you’ll also need a system to track more specific contacts—especially if multiple team members are managing recruitment. If you’re lucky, your CRM might handle this for you.

For those without those tools, a simple Excel spreadsheet can do the job. Include columns for details like the name of the contact, organisation, date of outreach, and follow-up actions.

Monitoring and Refining Your Strategies

As you implement recruitment strategies, monitor the outcomes. Track metrics such as:

  • Number of new volunteers recruited
  • Retention rates
  • Feedback from recruits

Use this data to refine your approach and make informed decisions for future efforts. Over time, this will help you build a robust and dynamic marketplace.

If you're looking at more ways to improve your volunteer recruitment, have a look at our toolkits!

Visual Descriptions

The infographic titled "Volunteer Recruitment Marketplace" is organized into six sections, each representing a category of volunteer recruitment methods. The design uses soft pastel tones with teal headers and peach-coloured backgrounds for the sections. Key text is displayed in white text boxes, all within a visually appealing and organised grid layout. Below is a detailed description of the infographic content:

Categories

Each category is labelled with a teal-coloured header and contains subcategories in smaller, white boxes with peach backgrounds. The categories are:

1. Social Media/Digital:

  • Methods listed:
    • Social media campaigns
    • Online community groups
    • Paid for Ads
    • Local online community boards
  • Platforms mentioned:
    • NextDoor
    • Facebook
    • Instagram
    • TikTok

2. Word of Mouth:

  • Methods listed:
    • Current volunteers
    • Service users
    • Family/parents of the current community
    • Alumni
    • Board members

3. Community Partnerships:

  • Organisations and venues mentioned:
    • Schools and universities
    • Places of worship
    • Libraries
    • Civic organizations (e.g., Rotary Clubs)
    • Community centers
    • Shopping centers
    • Local events

4. Volunteering Platforms:

  • Platforms listed:
    • ReachVolunteering
    • SimplyVolunteer
    • GetVolunteering
    • CharityJobs
    • Local volunteering center or platform

5. Traditional Media:

  • Media types mentioned:
    • Radio
    • Local press
    • Council publications
    • Newsletters

6. Business and Corporate:

  • Methods and partnerships listed:
    • Employee volunteering
    • Professional associations and groups
    • Local business and corporate partners